I would like to take this opportunity to express our experience with the above referenced company. Cheney, Brennan and Associates have handled our insurance for several years. It has been my personal pleasure to work closely with Parris Cheney for almost three years on providing our company with the best possible insurance coverage for the best possible rates. Cheney, Brennan and Associates are a strong dedicated team of professional individuals. They are the true definition of a “customer service oriented” company. They go above and beyond the call of duty to assist us with all of our needs, from answering questions regarding our coverage to dealing directly with the providers to resolve billing issues. They don’t just sell you a policy and then forget about you, they actually service their customers in the utmost professional, confidential way.One example of dedication and the quality of service was when I expressed to Parris that we were not happy with our current commercial carrier and she listened. She immediately started the process to become a commercial agent so she can bid our commercial policy upon renewal. It is my opinion that this is the mark of a true professional that takes their business very seriously and cares about their clients.If there was just one thing I could tell everyone about Cheney, Brennan and Associates it would be, once you have the privilege of working with this team, you will never want to do business with another insurance company for the rest of your life.
- Linda Black